Privacy Policy - SuperNova

1. General Information

SuperNova is committed to protecting the privacy and personal data of our customers, visitors and users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our services or visit our website.

2. Information We Collect

2.1 Information Provided Voluntarily

Full name and contact information (phone, email, address)
Company information (corporate name, tax ID, business sector)
Communication data through contact forms
Information about specific industrial equipment needs

2.2 Information Collected Automatically

IP address and device information
Browsing data and cookies
Pages visited and time spent
Traffic source references

3. How We Use Your Information

Provide quotes and information about our products
Respond to inquiries and technical support requests
Improve our products and services
Send relevant commercial communications (with your consent)
Comply with legal and regulatory obligations
Prevent fraud and ensure the security of our systems

4. Information Sharing

We do not sell, rent or share your personal information with third parties for commercial purposes. We may share information only in the following situations:

With service providers who assist us in business operations
When required by law or competent authorities
To protect our legal rights or the safety of third parties
In case of merger, acquisition or sale of company assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction, including:

Data encryption in transit and at rest
Strict access controls
Continuous security monitoring
Regular employee training on data protection

6. Your Rights

In accordance with applicable data protection laws, you have the following rights:

Confirmation of the existence of data processing
Access to your personal data
Correction of incomplete, inaccurate or outdated data
Anonymization, blocking or deletion of unnecessary data
Data portability
Deletion of data processed with consent
Revocation of consent

7. Cookies

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

8. Data Retention

We keep your personal information only for the time necessary to fulfill the purposes described in this policy, except when retention is required by law.

9. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email.

10. Contact

To exercise your rights or clarify questions about this policy, contact us:

Email: vendas@supernovacostura.com.br

Phone: (11) 97336-2107

WhatsApp: (11) 97336-2107